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Telesales is a
highly efficient sales model that can extend your geographic
reach, improve sales team retention, facilitate superior
customer service and provide an improved ROI.
MarketPlan knew
telesales when telesales wasn’t cool. For more than 15 years, we’ve
built and managed telesales teams that sold solutions and drove results
completely by phone. We understand that a successful telesales rep
isn’t just a field rep with their eyes closed, nor are they a
telemarketer reading from a canned script.
We'll help
you build a high-caliber telesales team that helps you improve
your market coverage, provide better customer service and
increase your sales results. We'll work closely with you to
build the staff, scripts, marketing collateral, and processes
that drive telesales success. If needed, our
sales
training services can help ensure your reps have the
qualification, presentation, objection-handling and closing
skills they need to win business.
MarketPlan
helped a client with a field-based sales model build and
implement a telesales team from the ground up. We designed
team structure, hired staff, conducted training and assisted
with CRM and field team integration. The telesales team
was operational within three months and the client was able to
improve their customer contact capabilities and cut more than a
million dollars from their sales costs. |
